We received the Ooma Telo Free Home Phone Service to review last month. After using it for more than a month, I can honestly say this phone works just like the regular phone service provider.
You hook up the Ooma Telo (box) and call using a Ooma handset. This essentially replaces your regular telephone carrier. With the initial cost invesment for the phone service equipment, you literally have no monthly charges unless you choose to upgrade to the Pro service.
There are really two perspectives to share with you on our personal review. One being the setup and installation and the other being our actual use of Ooma.
The Ooma Telo comes with instructions to install to your home. You need an internet connection for this device to work at all. We got the Telo and handset plugged into our internet connection but then got confused. The phone was requesting a pin, however, there were nothing on the instructions stating where to find the pin.
You are asked to create a personal account with Ooma during installation and we soon realized the pin was in our account online. This is a step in the instructions that needs more clarification since we spend a few hours wondering where the heck that pin # was!
With regards to the phone itself, it’s literally just like your regular telephone. Sometimes these VOIP phone services have a delay or are fuzzy during calls. This is NOT the case with Ooma. I also l like that you have a handset that you can use. I’m unsure of how other VOIP phone services operate, but I’ve used skype in the past and I’ve only used that with my computer. The fact that the Ooma handset is literally like a regular phone and is portable is a plus!
I also LOVE how you can login to your account online and literally see all missed calls, all outgoing calls and get your voice mail. You can also choose to have voice mail emailed to you. What a timesaver! I am so bad and NEVER check voice mail but if I had it emailed to me I would be more prompt with returning calls (sorry to anyone who has called and left a voice mail to never hear from me – I don’t check it :).
You also have to consider the initial investment as a way to eliminate your monthly phone service. Over time, the Ooma will pay for itself and be a wise investment.
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We plan on switching from our current phone provider and solely using Ooma. Granted, I received this product for review so I don’t have that out of pocket. But I was actually looking at it before I was offered the review product. I am trying to find ways to cut long-term costs out of our budget and this will do it for our family.
Do you use Ooma? Any feedback to share?
Not sure about Ooma? What other questions do you have that I can answer?
Disclaimer: I received this product directly from the company. My post was not reviewed or altered by the company in any way as these are my honest opinions. This post contains a link to an affiliate. See my Disclaimer Policy for additional information.